Buckland Surgery

Friends and Family Test Results

Please let us know the main reason(s) for your rating.
Latest values: patient have sent in the following feedback on line
  • Prompt reply to important queries. Helpful & caring staff. 7th November 2021 
  • Dr Stewart and Dr Tripp have gone out of their was to support my Daughter and myself. Everyone at the surgery are friendly yet professional . Dr Stewart has helped me see light at the end of a tunnel .Dr Tripp has shown interest in my Daughters mental health issues which she has struggled with for so long.Thank you to you both and all the members of staff at Buckland Surgery, We feel so lucky to be a patient at your surgery and being able to receive such excellent healthcare services.  Feb 2021
  • I always find the staff fantastic . We are very fortunate to have such an amazing surgery near us. Thank you to you all, especially Yvonne who is always very professional, yet sympathetic and reassuring. This is a particularly very difficult time for the Healthcare service and Buckland Surgery always comes out as a five star service. Thank you to everyone one of you. 7th May 2020 
  • All staff are very friendly and helpful from receptionist to Drs. Very pleased with this practice we live out of area but prefer this medical practice 4th February 2020 
  • Being quite new to the area, I was unable to find parking so was late arriving. The nurse still found time to see me and was extremely kind and gave me some parking suggestions for future use. I was having stitches removed and the Nurse was very gentle and informative about how to look after the skin area and what to do if at any time it looks like there is an infection. She made the whole experience as comfortable as it could be.  3rd February 2020 
  • Excellent service from all staff.Dr Sonia Stewart has been amazing. Very caring yet professional . 24th January 2020
  • I am so happy with Buckland Surgery. It has to be one of the best in terms of appointment availability and speed of repeat prescriptions Which are all excellent. The staff are fabulous too and all friendly and listen properly without judgement. Thank you for all of your support. 19th December 2019 
  • saw Dr Tripp who was extremly helpful explaining my condition and help that was available. 10th July 2019 
  • We saw Dr Stewart Monday morning 1st April .This morning , Tuesday 2nd of April we had a phone call from Torbay hospital with an appointment . Excellent service thank you ,  2nd April 2019 
  • I can always get an appointment when I need it. The reception staff are very friendly and helpful. The doctors provide an excellent service. They are friendly and helpful and always have enough time to listen to their patients. The nurses are also very friendly and kind. I rarely have to wait in the waiting room for more than 10 minutes. It is usually less than that. 15 June 2018
  • Staff are friendly and helpful and have been very pleased with service 29 May 2018
  • All the doctors and staff are VERY helpful and caring. Nothing is too much trouble for them. 6 May 2018
  • The practice is always extremely accommodating for all of my family, they always make the greatest efforts to book us in as soon as possible or arrange ideal times for us to attend. The reminders are always sent and received and all of the doctors, nurses and admin staff are pleasant and helpful. We are really pleased with the services we receive, even with all the pressure on their backs, they never let us down. Thank you.8 May 2018
  • Caring, friendly & helpful staff. Availability of appointments whenever necessary. 24 February 2018
  • Have always excellent treatment from my doctor and the nurses, they always take the time to listen and explain what is needed to be done. 12 February 2018

Date published: 18th June, 2018
Date last updated: 11th November, 2021